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Gift with confidence—return almost any physical product by Jan 31, 2026 for a full refund. Some exclusions apply.

Xbox

A black and green Xbox Series X Galaxy edition.
Limited-time offer

Purchase select Xbox Series X, get a protection plan

Get a 3-year Microsoft Complete protection plan bundled for $1 with your purchase of an Xbox Series X - 2TB Black Special Edition. Offer ends 12/12¹.
Shop now
An X Box Series X, a Series S in Robot White, and a Series S 1 Terabyte console in Carbon Black.
Limited-time offer

Trade in and get up to $130 for your used console

 Upgrade to a new Xbox Series X|S and get cash back on an eligible trade-in. Ends 12/31.¹
Shop Xbox consoles Check your device's eligibility
An Xbox wireless headset in the color black and an Xbox wireless elite controller in the color black.
Cyber Week

Level up for less

Don’t miss your chance to score savings on select Xbox controllers and accessories. Offer ends 12/1.
Shop Xbox accessories
A black Xbox Series X.
Limited-time offer

Purchase select Xbox Series X, get a protection plan

Get a 3-year Microsoft Complete protection plan bundled for $1 with your purchase of an Xbox Series X. Offer ends 12/12¹.
Shop now
An Xbox Series X 2 TB Galaxy Black Special Edition, a White Xbox Series X 1 TB Digital Edition and a White Xbox Series S 1 TB.
Buy now, pay later with PayPal

Xbox Series X|S

Experience lightning-fast load times and enhanced 4K gameplay.
Shop Now Pay in 4 interest-free payments, from $99.99*. Learn more
Xbox Wireless Controllers Elite Series 2
Up to 20% off

Xbox Design Lab controllers

Add free engraving and save on select controllers and parts to give a gift that’s uniquely theirs. Offer ends 12/12³.
Design yours
Refurbished Xbox Series S and Series X.
Save $100 with Certified Refurbished

Refurbished Xbox Series X|S

Light up their downtime with savings on an expertly refurbished Xbox console.
Shop now
EA Sports FC26 standard edition, NBA 2K26 standard edition, and Call of Duty Black Ops 6 cross generation bundle.
Cyber Week

Score up to 75% off

Press play this holiday and beyond with savings on select Xbox titles.
Shop Xbox game deals

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Gifts under $150 Xbox consoles

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Frequently asked questions

    • Both Xbox Series X|S consoles deliver next-generation capabilities powered by the Xbox Velocity Architecture, such as faster loading, the ability to seamlessly switch between multiple games with Quick Resume, richer and more dynamic worlds, and frame rates up to 120 FPS.
    • The primary difference between the two consoles is that the Xbox Series X displays games in native 4K, is available with a UHD Blu-ray Disc player or as a Disc-free console, and you can choose between 1TB SSD or 2TB SSD. Xbox Series S is designed for disc-free gaming at 1440p (with the ability to upscale to 4K) and you can choose between 512GB SSD or 1TB SSD. And, of course, they're priced differently. Both consoles have the option to expand available custom storage via the Storage Expansion Card. Compare Xbox consoles.

  • Good news—a number of Xbox (including Xbox One) and third-party accessories such as controllers and headsets are compatible with Xbox Series X|S Learn more about compatible accessories or shop Xbox accessories here.

  • Many PC games let you play with an Xbox Wireless Controller instead of a keyboard or mouse.

    You can connect your controller to a Windows device by using a USB cable, the Xbox Wireless Adapter for Windows or Bluetooth. Some Windows devices also come with Xbox Wireless functionality built in so that you can connect a controller directly without an adaptor. Shop controllers here.

  • Xbox Series X (in carbon black) as well as Xbox Series X – 2 TB Galaxy Black Special Edition come equipped with a UHD Blu-ray Disc player.

    • The easiest way to make sure you’re covered from the get-go is to add Microsoft Complete when you buy a new Xbox console, Xbox Wireless Controller or Xbox Elite Wireless Controller. You can also get Microsoft Complete by contacting one of our support service agents. Contact Microsoft Store Support
    • Already have Microsoft Complete? We can help with everything from registering your device to coverage status and expert technical support. Check Coverage Status

  • Xbox Series X|S consoles are compatible with thousands of games across four generations of Xbox. And, with Smart Delivery games, you can buy a digital game once and get the best version of that game for the console you’re playing on. To play a backwards compatible game, insert the disc or search your library and select the game you want to play. Learn more about compatible games and shop for games directly from your Xbox Series X console or online at Xbox.com.

  • The Microsoft Certified Refurbished program allows a pre-owned Xbox game console to be offered at a discounted price. These previously used game consoles undergo a complete refurbishment process before being offered for sale. Refurbished consoles are available exclusively at Microsoft Store.

  • We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria:

    • Requests are made within 14 days of the purchase date
    • Requests are for games in which you haven’t accumulated a significant amount of play time

    Learn more here.

Why buy from Microsoft Store​

Free returns through January 31, 2026

Don’t love it? Return almost any physical product by January 31, 2026, for a full refund. Some exclusions apply.
Learn more about extended returns.

Price protection all season long

Buy gifts now, enjoy extended price protection through January 31, 2026. If we drop the price of a select physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.
Learn about Extended price protection

Complete coverage, without compromise

Get coverage on accidental damage for up to four years. Shop smarter with Microsoft Complete and get technical support as well.
Learn about Microsoft Complete

Cash out when you trade in

When you trade in an eligible device, you get cash back and your device is recycled.
Learn about trade-ins
Learn about all the benefits of shopping at Microsoft Store
  • Discounts: Supplies limited. Actual savings depends on product availability.

  • Microsoft Store Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer products purchased from Microsoft Store online and Microsoft Experience centers in select markets between October 1, 2025 – December 2, 2025. Holiday purchase price adjustment may be requested until January 31, 2026. Purchases made outside the window of October 1, 2025 – December 2, 2025: Price adjustment available on purchases of qualifying physical consumer products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received.

    Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes ROG Xbox Ally, ROG Xbox Ally X, Surface for Business devices and accessories, and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply.

    Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit.

    See Microsoft Store Price Protection for full terms and full list of eligible retailers.
  • Returns: Holiday extended return policy available with eligible physical products purchased between October 1, 2025 - December 2, 2025 from Microsoft Store online and Microsoft Experience Centers in select markets. Holiday purchases made during that window can be returned through January 31, 2026. For purchases made outside the window of October 1, 2025 – December 2, 2025, returns are available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes ROG Xbox Ally X, ROG Xbox Ally, Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.

  • Trade-In: Available only through the Microsoft Store online in the United States. Offer valid for reimbursements after trade in of a qualifying device (PC, laptop, mobile phone, tablet, or video game console). To be eligible for trade in, (i) you must own the qualifying device, (ii) the device must power on, (iii) the battery must hold a charge (the device must not be required to be plugged in to operate), and (iv) the device must be in fully-functional, working condition and not have broken or missing components, a cracked display or screen, liquid damage, modification(s) or the device warranty seal broken. The device cannot be password protected and must include its original chargers, accessories, and hard drive. Customer must mail in the qualifying trade-in device to be eligible for reimbursement. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Microsoft reserves the right to modify or discontinue offers at any time.

    This offer is operated by Teladvance, LLC and is not sponsored by Microsoft. Any appraised value will be determined at trade in and provided by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval.

  • Xbox

    Xbox Series X – The fastest, most powerful Xbox ever. Xbox Series X features 12 teraflops of processing power to immerse you in future adventures, current obsessions, and classic titles. Up to 120FPS deliver sensational worlds that demand a closer look while 3D Spatial Sound puts you in the center of your experience. Play thousands of titles from four generations of consoles—all games look and play best on Xbox Series X.

    Xbox Series S – The best value in gaming. Experience next-gen speed, 3D Spatial Sound, and High Dynamic Range with our smallest Xbox ever. Go all digital to store your games, saves and backups safe in the cloud. Xbox Smart Delivery ensures you play the best available version of your game no matter which console you're playing on. Games look and play better than ever on Xbox Series S.

    Xbox Game Pass Ultimate – Be the first to play new games on day one. Plus, enjoy hundreds of high-quality games with friends on console and PC. Tap into the heart of the Xbox community and join millions of players ready to play together.

    Xbox Games – Shop for the latest Xbox game titles, top-rated favorites, plus great deals in the Microsoft Store online. New and previously released titles that feature the Optimized for Xbox Series X|S icon leverage the full power and technology of the new Xbox Series X and Xbox Series S consoles to deliver faster load-times, dynamic visuals, and steadier framerates.

  • *Installment prices vary based on product purchased. Not available in Missouri. Terms and conditions apply, see PayPal's pay in 4 full terms.

    [1] Offer valid with purchases of qualifying new Xbox Series X or S consoles after trade in of qualifying Xbox, PlayStation and Nintendo consoles made between July 1st, 2025 and December 31st, 2025, where the customer submits the online trade-in claim for their used device between July 1st, 2025 and December 31st, 2025 (the “Promotion Period”), while supplies last. Available only in Microsoft Store online in the United States (including Puerto Rico). Excludes refurbished devices. To be eligible for trade in, (i) you must own the qualifying device, (ii) device must power on, battery must hold charge and not be required to be plugged in to operate, and device must be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, and include original chargers/accessories and hard drive, and (iii) device cannot be password protected, must not have any modification(s) or have device warranty seal broken. To receive trade in value, you must purchase a Xbox Series X or S console and complete the online trade-in claim during the Promotion Period. Customer will receive a minimum of $60, up to $400, depending on device type and condition after inspection by Teladvance. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements within 15 days of completing the online trade-in process. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per new purchase of Xbox console per customer.

    This offer is operated by Teladvance, LLC and is not sponsored by Microsoft. Any appraised value will be determined at trade in and provided by Teladvance, LLC. All trade-ins and reimbursements are subject to Teladvance, LLC and sole discretion and approval.

    [2]Offer only available on Elite and Standard Xbox controllers in regions where Xbox Design Lab operates. This offer ends on 12/12, or while supplies last. This offer is non-transferable and not redeemable for cash. May not be combinable with other offers.  Taxes, if any, are the sole responsibility of the recipient. Please allow 6-8 weeks for shipment. Standard terms applicable to engraving apply. Microsoft reserves the right to cancel, change, or suspend this offer at any time without notice.

    [3]Offer valid from 9am PST on November 27, 2025 to 11:59pm PST on December 12, 2025, while supplies last OR subject to availability if offer includes digital products. Available only in Microsoft Store in US. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Price discount does not include taxes, shipping or other fees. Microsoft Store returns policy applies. Discounted products bought with a qualifying product must be returned if the qualifying product is returned. Refunds will take into account the discount. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law. Limit of [1] offer per customer.

    Microsoft Complete for Xbox: Covers accidental damage from handling, maximum of one (1) claim. No deductible payment is required.

    Coverage for Accidental Damage begins on the purchase date as shown on your Proof of Purchase/Purchase Order and coverage continues for the remainder of your term as shown on your Proof of Purchase/Purchase Order or until the Limit of Liability is reached, whichever is sooner. Coverage for a Breakdown begins upon expiration of the Manufacturer’s original parts and/or labor warranty and continues for the remainder of your term as shown on Your Proof of Purchase/Purchase Order or until the Limit of Liability is reached, whichever is sooner. Protection plans may differ by market and not available in all regions. Refer to the Terms & Conditions applicable to your Microsoft Complete plan for defined terms and further information.

    This information is provided for summary purposes only. Terms and conditions apply; visit here to review your protection plan. Coverage is provided by Northcoast Warranty Services, Inc., 800 Superior Avel, E, 21st Floor, Cleveland, OH 44144 (in FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, FL Lic. #03605) (in TX: Northcoast Warranty Services, Inc. is the Service Contract Administrator, TX Lic. 651). None of the aforementioned parties are affiliated with any manufacturer.
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