Jira API with python returns error 401 on valid credentials

Question

I am trying to use the Jira python library to do some quite basic things. Even before doing anything, the constructor fails.

address = 'https://myaddress.atlassian.net'
options = {'server': address}
un = '[email protected]'
#un = 'my' #also doesn't work
pw = 'the_pasSword!'
cookie = (un, pw)

j = JIRA(options, basic_auth=cookie)

This is ALL the code.

The last line fails with

WARNING:root:Got recoverable error from GET https://myaddress.atlassian.net/rest/api/2/serverInfo, will retry [1/3] in 13.906688704524315s. Err: 401

WARNING:root:Got recoverable error from GET https://myaddress.atlassian.net/rest/api/2/serverInfo, will retry [2/3] in 4.071181495745648s. Err: 401

WARNING:root:Got recoverable error from GET https://myaddress.atlassian.net/rest/api/2/serverInfo, will retry [3/3] in 6.266303262421157s. Err: 401

Trying the credentials manually on atlassian do work, and I am able to log in.

Any idea why this very straightforward attempt to connect wouldn't work?

Is this the library you're using? jira.readthedocs.io/en/master It looks like there are a few ways to authenticate to JIRA and it will depend on how your JIRA server is set up. — Mark A
– Mark A, Commented Apr 18, 2019 at 17:06

guitarhero23 · Accepted Answer · 2019-04-19 13:39:36Z

3

They have been discussing deprecating passwords in basic auth. Try generating an API token and using that in replacement of your password.

https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-basic-auth-and-cookie-based-auth/

address = 'https://myaddress.atlassian.net'
options = {'server': address}
un = '[email protected]'
#un = 'my' #also doesn't work
token = 'the_tokEn'
cookie = (un, token)

j = JIRA(options, basic_auth=cookie)

answered Apr 19, 2019 at 13:39

guitarhero23

1,1559 silver badges11 bronze badges

Sign up to request clarification or add additional context in comments.

4 Comments

Gulzar Over a year ago

This worked! However... according to developer.atlassian.com/cloud/jira/platform/… username usage will not be supported starting very soon. What more should I do?

guitarhero23 Over a year ago

Looks like you should just go ahead and test using the accountID as you linked to. Does it work when you use that?

Gulzar Over a year ago

The docs are extremely unclear on what gets deprecated. Contacted official support, and they said mail+token will continue working, so that's that, thanks!

smentek Over a year ago

From 2020-01-03 it does not work anymore with JIRA client ver 2.0.0, but still works with curl call: curl -v company.atlassian.net --user email:token

Pitto · Accepted Answer · 2019-04-19 13:44:45Z

0

Please try this code:

from jira.client import JIRA
import logging
import getpass
import datetime
import os

# Clearing the screen
os.system('cls||clear')
# Getting user authentication data
print 'Please enter your authentication data'
USER = raw_input('Username: ')
PASSWORD = getpass.getpass('Password: ')
print
JIRA_URL = "YOUR_JIRA_URL"
i = datetime.datetime.now()
TODAY = ("%s/%s/%s" % (i.day, i.month, i.year) )

def connect_jira(log, jira_server, jira_user, jira_password):
    '''
    Connects to JIRA

    Returns None on error
    '''
    try:
        log.info("Connecting to JIRA: %s" % jira_server)
        jira_options = {'server': jira_server}
        jira = JIRA(options=jira_options, basic_auth=(jira_user, jira_password))
                                        # ^--- Note the tuple
        return jira
    except Exception,e:
        log.error("Failed to connect to JIRA: %s" % e)
        return e

# Creating logger
log = logging.getLogger(__name__)
# Creating a Jira connection object, jc
jc = connect_jira(log, JIRA_URL, USER, PASSWORD)

answered Apr 19, 2019 at 13:44

Pitto

8,7013 gold badges51 silver badges54 bronze badges

2 Comments

Gulzar Over a year ago

error 401. Why is this different? The log outputs the html code for a page that says "error 401" more or less

Pitto Over a year ago

@Gulzar This works 100% on my install but, as you correctly found out in the other answer, in the new Jira version only tokens are accepted.

Collectives™ on Stack Overflow

Jira API with python returns error 401 on valid credentials

2 Answers 2

4 Comments

2 Comments

Your Answer

Linked

Hot Network Questions

Collectives™ on Stack Overflow

2 Answers 2

4 Comments

2 Comments

Your Answer

Sign up or log in

Post as a guest

Linked

Related