Bloomreach was built on AI-driven personalization, so scaling that same intelligence into security was a no-brainer. But traditional SOAR needed developer skills for everything, blocking automation from spreading beyond a few specialists. With Torq HyperSOC™, Chris Talevi and Raghavendran Muthusamy made automation something anyone at Bloomreach could use — from SOC to IT to Business Intelligence. Now: ⚡ 100% of Tier-1/2 alerts handled by Socrates ⚡ 5+ hours saved per workflow weekly ⚡ Near-total adoption across multiple teams Read the case study: https://bit.ly/4o17P6v